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eConsult online consultation

Fill out a simple online form to get advice and treatment by the end of the next working day.

What to do when we are closed

If your request is not urgent then please use the eConsult link on this website. From here you will be asked a few questions that will enable us to signpost your enquiry to the appropriate clinician. You will receive a response back by the end of the next working day if you use this service.

Out of Hours Emergencies

All requests for URGENT medical attention between 6:00pm and 8:00am Monday -Friday, weekends and public holidays are dealt with by the Out of Hours Service.

Please call NHS24 –  111

  • This service is for emergencies
  • It should not be used instead of a day time appointment
  • All calls are monitored and will be reviewed by our Doctors
  • Remember the Out of Hours Service is for urgent problems only. Please do not contact the service for a second opinion or for anything which can wait until the next working day.

A receptionist in the emergency call centre will answer your call and either:

  • Arrange advice from a doctor or nurse
  • Invite you to attend the centre to be seen by a doctor
  • Arrange a home visit if you are too ill to visit the centre.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Mental health crisis or emergency ?

You should call 999 or go to A&E if you, or someone you know, experiences a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety.

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